Kiosk Banking | Kiosk Online | CSP

The Kiosk Banking facility is an initiative by the Reserve Bank of India (RBI) which has revolutionised the banking system in India. Aimed at ensuring greater financial inclusion and wider outreach of the banking sector, the facility gives people in remote locations access to basic banking services and undertaking different banking transactions without the need to visit a bank branch. Offered by various banks, the facility is made available with the help of intermediaries, also known as Business Correspondents (BCs) through kiosks or small booths serving as the customer service point (CSP).

A prominent leader in the Indian e-governance sector, Alankit Limited efficiently delivers mainstream financial services to people, especially those in villages and rural areas who do not have access to essential banking services. The company has partnered with leading public sector banks to provide services using remote-biometric enabled secure technology through the various Kiosk Banking outlets spanning across cities. By approaching the CSP, customers can open bank accounts and perform all kinds of bank related transactions with ease and convenience. Besides account opening, these internet-enabled kiosks make online banking activities possible including cash withdrawal, cash deposit and money transfer while ensuring safety and confidentiality of customers’ information. The outlets are bio-metrically secured and provide printed acknowledgement for every transaction to customers.

How Online Kiosk Banking works


By partnering with a bank, a retailer can open a no-frills account for its customers on the basis of the biometric data like fingerprint details and capturing the customer’s photograph. The details and essential documents are gathered by the representative and forwarded to the affiliated bank branch for the further know-your-customer process. Once the account is successfully opened, the customer is allowed to withdraw, deposit or remit an amount of maximum Rs. 10,000 each day via kiosks equipped with internet connectivity.

The online Kiosk Banking facility offers end-to-end functionalities and provides the perfect platform to customers for availing the crucial services which are otherwise available at bank branches. It not only helps banks by increasing their customer base and enhances customer experience but also assures reliability as well as timely and faster processing of customers’ requests and queries. The kiosks outlets save valuable time and efforts of customers by offering vital last mile banking services.

Benefits of Online Kiosk


  1. - Benefits for Retailers


Kiosk Banking has emerged in a big way and brings a lot of opportunities for the retailers or Customer Service Points (CSPs). A retailer looking to augment its business can focus on expanding its Kiosk Banking outlets to provide support to rural areas deprived of basic banking services. While it is beneficial for banks that can plan to offer more services at affordable cost, Kiosk banking outlets attract a high number of walk-in customers, leading to increase in the customer base of banks. Moreover, it improves brand equity and increases it’s visibility overall. Retailers find a good opportunity for self-employment at ease at the doorstep itself as well as to boost their business and earn good incentives in accordance with the performance. By utilising the kiosks facility to expand their business, retailers can attract significant remuneration figures eventually resulting in financial freedom.


  1. - Benefits for Customer


The ultimate beneficiaries of Kiosk Banking are the end users or customers, especially those located in rural areas and hinterlands which are practically cut off from the essential government services. Instead of visiting a far-off bank branch and standing in long queues, customers can make the best use of kiosk banks and avoid hassles. Moreover, the facility at a Customer Service Point (CSP) offers ample benefits for the customers. For instance, they can open a no-frills account with no minimum balance or charges levied.

Furthermore, customers have access to schemes like DBT/DBTL, Social Security Schemes and Mudra Loans. With Kiosk Banking, customers can avail term deposit, recurring deposit, General purpose Credit Card, Kisan Credit Card, etc. They can make deposits from anywhere and save time with simplified KYC process. Besides hassle-free deposits, withdrawals & cash remittances, the other benefits which customers can avail including transfer subsidies, scholarships.

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Disclaimer !

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It has come to our notice that some other hoax Companies are engaged in making use of website similar to Alankit or Alankit.in and have created Websites like Alankit.in are being copied and being illegally and fraudulently used as BC /CSP Company and are also using images of our website / CSP Point of Alankit for illegal display on it. One such example is found in Case of Assam Gramin Bank, where we are not Corporate BC, still some miscreants have displayed banner of Alankit CSP reportedly working for Assam Gramin Bank and have, thus, criminally associated the CSP Point with Alankit. Alankit does not own any CSP Point at that publicised location.

These entities have done this illegal act for cheating and misleading people. While such fraudulent entities have been causing dent in reputation of both Alankit and Bank, they are playing foul with Customer’s confidence in Alankit and the Bank/s concerned. Common people are requested to please do not get into the trap of such fraudsters/illegal websites. Alankit will not be responsible for any claims that are arisen out of any act not related to the transaction/ activity done in association with Alankit.


हमे पता चला है कि फर्जी कम्पनिंया/ यूनिट हमारी वेबसाइट Alankit.in और इसके logo का दुरुपयोग कर ग्राहक सेवा केंद्र स्थापित करने जैसी जालसाजी का कार्य करके आम जनता को ठग रही है ! आम जनता को आगाह किया जाता है कि वे इनके झांसे में आने से बचें और उनकी ठगी का शिकार न बनें। अलंकित ऐसे किसी भी असामाजिक तत्व से किए गए किसी भी व्यवहार के लिए उत्तरदायी नहीं होगा।